A new standard of Veterinary care.

Your clinic's elite AI, ensuring 24/7 operational excellence. Intelligently managing up to ten concurrent calls in your region's natural voice, Leasha handles all appointments, general queries, and critical outbound communications—from post-op checks to prescription notifications—with unparalleled precision.

Digital Assistant · Vet Clinics
Waitlist now open for vet clinics
Metrics you can track
seamlessly integrate
track your
revenue recovery
call metrics
automated
patient care
Meet Leasha

Not just automation.
Intelligent presence.

Leasha handles every call your clinic misses — answering in your region's natural voice, managing bookings, handling queries, and keeping your team informed. Around the clock.

01

Call arrives

A patient calls your clinic — during lunch, after hours, or when your front desk is already on another line. Leasha picks up within two rings.

02

Leasha understands

Using clinical intelligence, Leasha identifies exactly why the caller is ringing — appointment, post-op concern, prescription, or general query — and responds accurately.

03

Action taken

The appointment is booked, the query is resolved, or your vet team is flagged for follow-up. Every interaction is logged. Nothing falls through the cracks.

Real scenario

6:47pm — Mrs. Walsh calls about Rocky's medication

Your clinic closed at 6pm. Your staff are gone. Without Leasha, this call goes unanswered — and Mrs. Walsh rings a competitor. With Leasha, Rocky's prescription refill is handled in under two minutes.

After-hours Prescription Logged & resolved
Live Call 18:47 · Today
Mrs. Walsh
Hi, I need to organise a repeat prescription for my dog Rocky — he's on his arthritis medication and I'm nearly out.
Leasha
Of course — I have Rocky's file here. His current prescription is Meloxicam 1.5mg/ml. I'll send a refill request to your vet right now and have it ready for collection tomorrow morning. Does that work?
Mrs. Walsh
Perfect, yes. Thank you so much!
Prescription request sent · Call logged
Why Leasha

Everything your clinic needs,
handled automatically.

Six core capabilities built for the realities of Irish veterinary practice.

Always on. Never tired.

Leasha answers every call the moment it lands — at 7am, during lunch, and at 11pm on a Sunday. No voicemail. No unanswered ring. No lost client.

Picks up within 2 rings, around the clock
Active on bank holidays and weekends
Every call logged with timestamp and summary
Call log · last 24 hrs
All calls answered
Sun 02:14 — Post-op check-in✓
Mon 07:02 — Appointment booking✓
Mon 13:24 — Prescription refill✓
Mon 23:47 — Emergency triage✓
Calls answered today47
Missed calls0

Ten lines. Zero hold music.

Leasha handles up to 10 simultaneous calls. Monday morning, Friday lunchtime — no queue, no wait, every caller answered in real time.

10 concurrent live calls at once
No queue — every caller answered immediately
Scales invisibly during peak hours
Active lines right now
Peak hour · 09:14
Line 1 — Appointment booking2:14
Line 2 — Prescription refill1:03
Line 3 — Post-op query0:38
Line 4 — Appointment query0:11
Lines 5–10Ready
No caller waiting

Sounds like it belongs here.

Leasha speaks with a natural Irish voice — warm, clear, and regionally appropriate. Your clients won't feel like they're talking to a machine.

Natural Irish accent — not robotic or generic
Understands Irish names, places, and phrasing
Confident handling of accents across all counties
Sample exchange
"Hi there, this is Leasha at Castleknock Vets. How can I help you today?"
Natural Irish voice · Warm and professional
Caller said"My dog Saoirse needs her booster — she's due this month"
Leasha heardSaoirse · booster appointment · this month · dog
Name understood · Appointment offered

Books, reschedules, confirms.

Leasha integrates with your practice management system to check availability, book appointments, send reminders, and handle reschedules — all in real time.

Books directly into your live calendar
Handles reschedules and cancellations
Sends SMS confirmation after every booking
Appointment confirmed
Booked successfully
PatientBuddy (Labrador, 4yrs) · Murphy family
TypeAnnual vaccination + health check
TimeTuesday 22 Jul · 10:30am · Dr. Kelly
ReminderSMS sent to +353 87 ···
No staff input needed

Follow-up care, automated.

Leasha calls back post-procedure patients to check on recovery, answer common questions, and flag any concerns to your vet team — without tying up staff time.

Automated check-in calls after procedures
Answers common post-op questions confidently
Escalates concerns directly to your vet team
Post-op follow-up · 24hrs after procedure
"Hi, this is Leasha calling from Rathmines Vets to check how Luna is recovering after yesterday's spay. How is she doing?"
Outbound follow-up call · automated · 10:00am
Response"She's a bit quiet but eating well — is that normal?"
ActionReassured owner · logged response · no escalation needed
Client reassured · 0 staff minutes used

Refills handled. Vets notified.

Leasha takes prescription refill requests, verifies the patient against your records, and sends a structured request to the appropriate vet — ready for approval without any admin work.

Collects medication name, patient, and owner details
Checks against your patient records automatically
Notifies the vet with a structured refill request
Prescription refill request
Request sent to Dr. Brennan
PatientRocky (Border Collie, 7yrs) · Walsh
MedicationMeloxicam 1.5mg/ml · ongoing arthritis
Last issue28 Jun 2026 · Dr. Brennan
CollectionTomorrow morning · owner confirmed
Awaiting vet approval · owner notified
Industry Statistics

The problem is already costing you.

Irish vet clinics are losing clients and revenue to missed calls every single day. These aren't projections — this is industry data.

25%
of vet clinic calls go unanswered
During peak hours, one in four callers gets no answer — and most don't leave a voicemail or try again.
85%
of those callers never call back
If a client can't reach you the first time, they go to your competitor. Permanently.
71.7%
of out-of-hours calls are routine queries
Prescriptions, appointment requests, general questions — none of these need a vet. They need a reliable first point of contact.
60%
of Irish vet practices face staff shortages
Your receptionist is already stretched. Handling every call during busy periods simply isn't realistic.

¹ Velaro Consumer Call Behaviour Study

² VetSurgeon.org & VetNurse.co.uk survey, n=475, VetTimes 2021

³ HLB Ireland Veterinary Practice Survey 2021–22

Revenue Calculator

How much is it costing you?

See your clinic's estimated annual revenue loss from missed calls. Adjust to match your clinic.

Calls your clinic receives per day 20
Average appointment value €65
Estimated annual revenue lost to missed calls
€84,923
per year · based on 25% missed call rate · 261 working days
Getting Started

Simple to set up.
Powerful from day one.

No hardware. No IT team. We handle the entire agent build — you just need to make one call to your phone provider.

Most clinics are live within 24 hours of signing up
1

Apply & connect

Fill in the trial form with your clinic details. You'll receive a unique API key to connect your practice management system.

2

We build your agent

Our team configures Leasha for your clinic — your voice, your protocols, your emergency escalation rules. Usually ready same day.

3

Enable call forwarding

One five-minute call to your phone provider. They enable conditional forwarding so unanswered calls route straight to Leasha.

4

You go live

Leasha handles overflow and after-hours calls on your existing number. Nothing changes for your team — she works quietly in the background.

Common Questions

Everything you need to know

Quick answers to the questions we hear most from vet clinic owners before signing up.

Leasha is trained specifically on your clinic's information — services, hours, pricing, and FAQs. She won't guess. If she doesn't know the answer, she passes the call directly to your receptionist so the caller always gets the help they need.
Leasha is trained to detect urgency cues — symptoms like difficulty breathing, collapse, suspected poisoning, and more. When she identifies a potential emergency, she immediately transfers the call to your team or provides your emergency line. No AI in the middle of a real crisis.
No problem. Leasha will transfer the caller directly to your receptionist and let them know the estimated wait time before connecting — so the caller always knows what to expect.
Yes. Leasha works via call forwarding — no hardware changes, no IT team needed. She integrates with the most common vet practice management systems, and most clinics are fully set up and live in under an hour.
No long-term contracts. Leasha is a month-to-month subscription — you can cancel any time.
30-Day Free Trial

Ready to see what
Leasha can do?

Try Leasha free for 30 days. No credit card. No commitment. If it's not for you at the end, you walk away — no invoice, no awkward conversation, nothing owed.

How onboarding works

1
Sign up and submit your form Tell us about your clinic — PMS, call volume, and what you need covered.
2
Verify your email and activate your Leasha key You'll receive a unique API key. Enter it into your PMS and Leasha is connected.
3
For 30 days, Leasha answers every single call Around the clock — mornings, evenings, weekends. Not one rings out.
Free for 30 days

Got a question?

Reach out to us directly for any queries about Leasha, the free trial, or getting set up. We're happy to help.

No credit card Walk away free Live in 24 hours